Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Cross Creek Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Cross Creek Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Why Choose Us

Why is Cross Creek the best option for mental health & addiction treatment?
We provide comprehensive care.
We are highly accredited.
We are conveniently located.

At Cross Creek Hospital, we specialize in providing compassionate treatment for individuals who are struggling with mental health issues and substance abuse concerns.

Why Choose Us

Why choose mental health & addiction treatment at Cross Creek Hospital in Austin, TX

Deciding to obtain treatment for yourself or someone that you love can be extremely overwhelming, even to the point of producing feelings of anxiety. At Cross Creek Hospital, we realize how challenging it can be to make this important decision, and we are devoted to helping you take this step with minimal stress and maximum benefit.

It is our goal to ensure that you or your loved one have all the information you need about the services that we provide, the numerous disorders that we treat, and the many different kinds of patients we care for so that you can make informed decisions that will lead to long-term success.

Comprehensive Services

Services offered at our mental health & addiction treatment center

At Cross Creek Hospital, we believe that every patient is an individual with unique strengths, needs, and goals. Each person who chooses to heal with us will be provided with the appropriate level and type of care that will address his or her needs and allow him or her to achieve his or her short- and long-term goals.

To offer each senior, adult, and adolescent the most effective treatment possible, we supply many age-appropriate treatment options, including the following:

  • Inpatient treatment
  • Adolescent treatment
  • Partial hospitalization
  • Detoxification
  • Mental health treatment
  • Psychiatric treatment

In all programs, each patient follows an individualized plan for recovery. This plan is based on a thorough assessment of the patient’s needs, and is updated throughout the individual’s treatment experience to ensure that he or she is always receiving the most appropriate care.

Clinical Excellence

Learn more about the clinical excellence within Cross Creek

When an individual begins treatment at Cross Creek Hospital, he or she will work hand-in-hand with a treatment team of committed professionals who have experience and training that best suit his or her needs. These professionals include, but are not limited to, psychiatrists, nurse practitioners, and therapists.

These talented professionals will establish the individualized treatment plan and will provide a number of evidence-based, research-supported techniques and methods to help the patient achieve improved quality of life while in treatment and to prepare the patient for continued progress following the completion of his or her time in our care.

Age-Appropriate Care

Age-specific care offered at Cross Creek Hospital in Austin, TX

Cross Creek Hospital provides age-appropriate treatment services for seniors, adults, and adolescents. By developing specialized treatment paths based on the age of the patient, we are able to supply an additional level of customization and personalization into the Cross Creek Hospital experience.

While specific principles and techniques will carry through all levels of care regardless of the patient’s age, we are fully aware that seniors, adults, and adolescents all have individualized needs based on the behavioral and/or mood disorders and co-occurring conditions or substance abuse problems that they might be experiencing. Our specialized programming addresses these age-appropriate issues in a way that encourages continual progress and promotes lasting recovery.

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Past Clients Say

I was desperate to get help and Cross Creek took me immediately. I cannot say enough good things about the staff and admissions team, they were all so kind and professional.

– Former Patient