Frequently Asked Questions

Why is Cross Creek the best option for mental health & addiction treatment?
We provide comprehensive care.
We are highly accredited.
We are conveniently located.

At Cross Creek Hospital, we specialize in the compassionate and nurturing treatment of individuals who struggle with mental health issues and substance abuse.

What should I bring with me?

You should bring a few changes of clothing, pajamas, comfortable shoes, slippers, comb/brush, and a sweater/jacket.

Should I bring toiletries?

No. We provide toiletries such as toothbrushes, toothpaste, deodorant, shampoo, and soap.

Are there restricted items?

Yes.  Restricted items are items which are considered a danger or potential danger to patients and others.  These items include, but are not limited to:  Items that have glass or metal materials, strings, cords, wires, aerosol cans, items with an alcohol content, drugs, lighters, and matches.

Can I bring an iPad or any electronics?

No.  Electronic items are restricted items and are not allowed on the unit.

Can I bring food?

No.  Food is available in our cafeteria.

Do you have laundry facilities?

Yes.  We have laundry rooms with washers and dryers on each unit.

Will I have a roommate?

Most of our rooms are semi-private, so you may have a roommate while you are here.

Will I be able to go outside?

Outside/Gym time is scheduled several times each day.  However, access to outdoor time may be restricted at the discretion of the psychiatrist to ensure your safety.

Is my family allowed to visit me?

Yes. Patients can talk to family and friends between the hours of 4 p.m. and 8 p.m. daily. If you are calling your loved one, a five digit code will be provided for you by our staff at the time of admission. In person visits are on a case-by-case basis at this time. Official times and dates are TBD.

How long will I have to stay?

You and your treatment team, led by the psychiatrist, will create an individualized treatment plan that includes treatment goals and interventions.  The length of stay is determined by your needs and your progression through treatment and recovery.

What does a typical day in treatment look like?

Structure and consistency is important, so you will receive a daily schedule.  Your day will consist of several groups – therapy, education, process, goals review – as well as therapies such as recreation, music, and art.  You will have time set aside each day for visitation, outdoor time, and personal time.

What type of food is provided?

We serve our patients three meals per day, that are both nutritious and delicious. For example, the following is a sample menu of what can be expected.

  • Breakfast – Biscuits & Gravy, Scrambled Eggs, Sausage, Fresh Fruit, Yogurt
  • Lunch – Blackened Tilapia, Rice Pilaf, Roasted Broccoli, Side Salad, Wheat Roll
  • Dinner – Herb Roasted Turkey, Mashed Sweet Potatoes, Cabbage & Carrots, Side Salad
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Past Clients Say

I was desperate to get help and Cross Creek took me immediately. I cannot say enough good things about the staff and admissions team, they were all so kind and professional.

– Former Patient