Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Cross Creek Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Cross Creek Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


Why is Cross Creek the best option for mental health & addiction treatment?
We provide comprehensive care.
We are highly accredited.
We are conveniently located.

At Cross Creek Hospital, we specialize in the compassionate and nurturing treatment of individuals who struggle with mental health issues and substance abuse.

Grappling with the symptoms of a mental health condition can create a number of obstacles in an individual’s life. When such symptoms become overwhelming, prevent healthy functioning, or hinder a person’s ability to maintain his or her own personal safety, mental health treatment is needed to alleviate symptoms and instill skills and tools for living a happy and healthy life. Cross Creek Hospital recognizes the need for such care and the staff at Cross Creek Hospital puts forth every effort to make sure that the process of admissions is as streamlined and smooth as possible so that necessary care can be received.

Those who are interested in receiving the superior care offered at Cross Creek can contact our admissions staff to gather more information about our services or to complete an initial, no-cost assessment 24 hours a day, 7 days a week. We understand that this may not be an easy time for you or your loved one, however, we are committed to making the admissions process pleasant and informative for all who require our services.

Once this initial assessment is complete, our team of experienced and qualified clinical professionals works together to provide recommendations for a level of care. Our recommendations are based on the needs of each individual so that the most concerning of issues can be cared for in the most effective and efficient manner possible.

It is our goal to make sure that your experience is positive and that the transition to our hospital is seamless. If you feel that you or a loved one could benefit from the treatment we provide, do not hesitate to contact us to complete an initial assessment.

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Past Clients Say

I was desperate to get help and Cross Creek took me immediately. I cannot say enough good things about the staff and admissions team, they were all so kind and professional.

– Former Patient