Increased Precautions We're Taking in Response to the Coronavirus
As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Cross Creek Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Cross Creek Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • We are offering visitation through telehealth services so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services are being vetted and may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

About Cross Creek Hospital

Why is Cross Creek the best option for mental health & addiction treatment?
We provide comprehensive care.
We are highly accredited.
We are conveniently located.

Regardless of what your or your loved one’s mental health or substance abuse needs may be, look no further than Cross Creek Hospital. We are here to help you rediscover the bright and happy future that you deserve.

Our Location

Conveniently located in northeast Austin near Walnut Creek, Cross Creek Hospital offers a compassionate and caring environment where highly trained and qualified mental health professionals are devoted to providing comprehensive inpatient treatment for adolescents, adults, and senior adults who are struggling with mental, emotional, and/or behavioral concerns. Our brand new treatment center offers a peaceful and serene setting that affords patients the opportunity to enjoy several lovely courtyards, indoor and outdoor basketball courts, areas for gardening, and a cozy amphitheater where those who are engaged in our treatment services can enjoy entertainment or participate in workshops and social activities.

Our Approach

Cross Creek Hospital is comprised of 8 different units, with patients enjoying comfortable stays in an area of our campus where they will be surrounded by peers who are of similar age and who are facing similar concerns. Through the implementation of an individualized, holistic approach to treatment that maximizes patient care, those who take part in our inpatient programming will be provided with therapeutic interventions that focus on facilitating increased stabilization and enhanced personal growth.

Focusing on the Individual

At Cross Creek Hospital, we recognize the sensitive nature that lies behind the reasons why individuals become entrusted into our care, and so our staff strives to provide a personal touch in the care they deliver by approaching each individual with genuine concern and compassion. By meeting all of our patients with an open heart and treating them with the respect and dignity they deserve, we make it our mission to reduce the symptoms that are plaguing those who seek our care so that their overall quality of life can be greatly improved.

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Past Clients Say

At Cross Creek Hospital, client care and well-being come first and foremost always. The entire staff has incredible compassion for all who come in for help. They made my experience the best it could be.

– Former Patient