Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Cross Creek Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Cross Creek Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Austin, Texas’ Leading Inpatient Psychiatric Treatment Center & Hospital

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A progressive, evidence-based approach to holistic therapies, delivered with the compassion and respect you deserve.

Why Choose Us?

At Cross Creek Hospital, we focus on delivering the most optimal care possible, approaching every person with the compassion and respect they deserve. Our staff of mental health treatment experts takes pride in providing a personal touch to the treatment they deliver, demonstrating a genuine concern as they help patients overcome the trials they are facing.

Who We Treat

Cross Creek Hospital is an inpatient treatment center for adolescents and adults who are suffering from symptoms of depression, anxiety, bipolar disorder, behavioral concerns, and co-occurring disorders. Our expert clinical staff is made up of doctors, psychiatrists, and therapists, all of whom are dedicated to providing each patient with the guidance he or she needs as the road to recovery is navigated.

Our Approach

Our progressive approach to treatment includes evidence-based therapeutic interventions and complemental holistic therapies, affording men, women, and teenagers the opportunity to receive a comprehensive approach to the care they are provided. All patients will benefit from receiving individualized treatment plans, which will be drawn from the input of the patients themselves, targeting what they feel needs to be addressed, ultimately preserving their dignity throughout the entire recovery process. Through the use of individual therapy, group therapy, family therapy, and medication management services, our patients will be able to address their concerns in a variety of settings so that healing can occur in all facets of their lives.

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Past Clients Say

At Cross Creek Hospital, client care and well-being come first and foremost always. The entire staff has incredible compassion for all who come in for help. They made my experience the best it could be.

– Former Patient
Marks of Quality Care
  • National Alliance on Mental Illness (NAMI)
  • Texas CIT Association
  • The Joint Commission (JCAHO) Gold Seal of Approval