Increased Precautions We're Taking in Response to the Coronavirus
As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Cross Creek Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Cross Creek Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • We are offering visitation through telehealth services so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services are being vetted and may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Travis County & Austin Feel Impact of Texas’ Mental Health Treatment Crisis

Why is Cross Creek the best option for mental health & addiction treatment?
We provide comprehensive care.
We are highly accredited.
We are conveniently located.

The state of Texas is in the midst of a mental healthcare treatment crisis, and the city of Austin and its surrounding areas have not been spared from the problem.

Multiple news reports have cited insufficient funding, staffing shortages, and substandard services as among the obstacles that are preventing many Texans from receiving effective treatment for a wide range of mental health concerns.

For example, in an Oct. 10, 2016 column in The Daily Texan, writer Josephine MacLean noted that the largest provider of mental healthcare services in Travis County is the Travis County Jail. As of December 2015, the Travis County Jail housed 676 inmates who were known to be experiencing mental health problems, MacLean reported.

Dan Prashner, Associate Judge for Travis County Probate Court No. 1, told MacLean that the problem for inmates and others in Travis County is a result of funding prioritization decisions at the state level.

“It’s a question of lack of facilities,” Judge Prashner said in MacLean’s Oct. 10 column. “Texas, I think, is 48th [nationally] in per capita spending on mental health. Other states have the excuse of being poor. Texas simply spends its money elsewhere.”

For non-incarcerated individuals in the Austin area, access to mental health services falls into the good news/bad news category. On the positive side, Austin’s ratio of psychiatrists to residents is better than the average for the state of Texas. On the negative side, Austin’s psychiatrists-to-residents ratio is still far below the national average.

According to a June 8, 2016, article on The Community Impact website, the United States as a whole averages 25 psychiatrists per 100,000 people. In the city of Austin, there are 10.5 psychiatrists for every 100,000 residents. Across Texas, the state average is 4.1 psychiatrists per 100,000 Texans. Only three states have a lower number.

In addition to the mental health treatment problems facing the general population in Austin and throughout Travis County, certain demographic groups may be feeling an even greater impact.

In December 2015, an article on the website of the Austin American-Statesman noted that the mental health treatment needs of Asian-American residents in the Austin area were not being appropriately met.

In the Austin-American Statesmen article, Esther Chung-Martin, the executive director of Austin’s Asian American Resource Center, said the problem resulted from a combination of issues, including cultural attitudes toward mental health treatment and lack of research into the type and scope of mental health problems that are impacting the Asian-American community in Austin and throughout Texas.

“We are underusing the [mental health] services, but it’s only because the services aren’t appropriate to what we need and we are not aware of services being provided for us,” Chung-Martin told Austin-American Statesmen writer Julie Chang. “So when you aren’t the major consumer of services, then you don’t have as much data.”

The news about mental healthcare in Austin and throughout Travis County is not all bad, though. A number of highly effective treatment programs do exist in the area, and the Texas legislature recently passed a bill that provides student loan repayment assistance for members of certain mental health professions who commit to working in parts of Texas that are most in need of their services.

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Past Clients Say

At Cross Creek Hospital, client care and well-being come first and foremost always. The entire staff has incredible compassion for all who come in for help. They made my experience the best it could be.

– Former Patient